Optical Sales Assistant (ASRO) - Refraction & Eyewear Specialist

Join Saturdays, a leading name in optical retail, as an Optical Sales Assistant (ASRO) in Semarang, Jawa Tengah. In this dynamic role, you’ll combine your passion for eyewear with exceptional customer service to help clients find the perfect vision solution. At Saturdays, we’re dedicated to providing top-notch eyewear and optical services, and we’re looking for a skilled professional to join our team in Semarang.

As an Optical Sales Assistant, you’ll be at the forefront of our store, assisting customers with eye exams, recommending the right frames and lenses, and ensuring they leave with a pair of glasses that perfectly suit their needs and style. This role offers a unique opportunity to work in a fast-paced environment, where your expertise and enthusiasm will make a real difference to our customers’ lives.

📋 Tanggung Jawab Pekerjaan

• Conduct comprehensive eye exams using advanced optical equipment such as autorefractors and phoropters.
• Recommend and sell a wide range of eyewear, including glasses and contact lenses, to meet customers' visual needs and preferences.
• Provide expert advice on lens options, frame styles, and care instructions to ensure customer satisfaction.
• Assist customers in selecting the perfect eyewear, considering both functional and aesthetic factors.
• Maintain a clean and organized workstation, ensuring that all equipment is in good working condition.
• Collaborate with the store manager and team to ensure smooth operations and high levels of customer service.
• Stay updated with the latest trends and technologies in the optical industry to provide the best possible service.
• Handle customer inquiries and complaints professionally, ensuring a positive shopping experience.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in optical retail or a related field.
• Certification as an Optical Dispenser (ASRO) from the Indonesian Optical Association (IPO).
• Strong knowledge of optical equipment and software, such as Autorefractors, Phoropters, and Optical Management Systems (OMS).
• Excellent communication and interpersonal skills to interact effectively with customers.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Familiarity with Indonesian and English languages is a plus.
• Proven track record of providing exceptional customer service.
• Enthusiasm and passion for the optical industry.

🛠️ Keahlian

Lowongan Terkait