Customer Service Associate (Order Processing) - 6-Month Contract in Bali

Are you a detail-oriented professional with a passion for delivering exceptional customer service? PERSOL, a leading multinational corporation, is seeking a Customer Service Associate (Order Processing) for a 6-month contract in the vibrant heart of Canggu, Bali. In this role, you'll be responsible for processing customer orders, ensuring accurate and timely delivery of information, and providing top-notch customer support. Join us and be part of a dynamic team in one of the world's most beautiful destinations.

As a Customer Service Associate at PERSOL, you'll work closely with our international team to handle customer inquiries, process orders, and manage customer data using our proprietary Order Management System (OMS). This role offers a unique opportunity to gain valuable experience in a multinational environment while enjoying the beautiful island lifestyle. We're looking for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.

PERSOL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

📋 Tanggung Jawab Pekerjaan

• Process customer orders accurately and efficiently using our Order Management System (OMS)
• Provide exceptional customer service by responding to inquiries and resolving issues promptly
• Manage customer data and ensure the accuracy of customer records
• Collaborate with the international team to ensure timely and accurate order fulfillment
• Monitor order status and provide updates to customers as needed
• Maintain a high level of accuracy and attention to detail in all aspects of order processing
• Participate in team meetings and contribute to the continuous improvement of our customer service processes
• Adhere to company policies and procedures, including data privacy and security regulations

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in customer service, order processing, or a related field
• Strong attention to detail and accuracy in data entry and order processing
• Excellent communication skills, both written and verbal, in English
• Familiarity with basic computer applications, including Microsoft Office Suite
• Ability to work in a fast-paced, team-oriented environment
• Proficiency in using our Order Management System (OMS) is a plus
• Willingness to learn and adapt to new processes and technologies
• Ability to work flexible hours, including weekends and evenings, as needed

🛠️ Keahlian

Lowongan Terkait