MM2H Program Coordinator - Visa & Relocation Specialist
Join YMG (MM2H) as our dedicated MM2H Program Coordinator and play a pivotal role in facilitating seamless visa and relocation experiences for international clients. Based in the vibrant hub of Canggu, Bali, you will serve as the primary point of contact, ensuring a smooth and efficient process from start to finish.
Our company, YMG (MM2H), is a leading player in the digital nomad and remote work industry, specializing in providing comprehensive solutions for international talent. With a strong focus on innovation and customer satisfaction, we are committed to creating a positive and productive environment for our clients and employees alike.
In this role, you will be responsible for coordinating visa applications, managing relocation logistics, and providing exceptional customer service. You will work closely with a team of professionals to ensure that every client's needs are met with the highest level of attention to detail and professionalism.
📋 Tanggung Jawab Pekerjaan
- Coordinate visa applications and ensure timely processing for international clients
- Manage and organize relocation logistics, including housing, transportation, and other essential services
- Provide exceptional customer service and support to clients throughout the visa and relocation process
- Maintain accurate records and documentation for all visa and relocation activities
- Collaborate with internal teams and external partners to ensure a seamless experience for clients
- Stay up-to-date with visa regulations, policies, and best practices in Indonesia
- Assist with the development and implementation of visa and relocation programs
- Participate in team meetings and contribute to the continuous improvement of processes
🎓 Kualifikasi & Syarat
- Bachelor's degree in Business Administration, International Relations, or a related field
- Minimum of 3 years of experience in visa processing, immigration, or a related field
- Proficient in English and Indonesian languages
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Familiarity with visa application software and tools such as VisaPro, VisaLink, or similar
- Ability to work independently and as part of a team
- Valid work permit or visa for Indonesia
🛠️ Keahlian
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