Benefits Systems Administrator (BSA) - Remote from Bali

Join E-Team Workforce Private Corporation as a Benefits Systems Administrator (BSA) and play a pivotal role in delivering top-tier benefits administration services for global clients, including Health & Welfare programs. This remote opportunity allows you to work from anywhere in Bali, supporting the company's mission to provide comprehensive benefits solutions. As a BSA, you'll be responsible for managing and optimizing benefits systems, ensuring seamless operations and exceptional service delivery. E-Team Workforce Private Corporation is a leading provider of benefits administration services, with a strong reputation in the industry. This role offers a unique chance to work with cutting-edge technology and contribute to the growth of a dynamic and innovative company.

In this role, you will daily interact with various benefits systems, including HRIS platforms like Workday and SAP SuccessFactors, as well as benefits administration tools such as BambooHR and Gusto. You will be responsible for configuring, maintaining, and troubleshooting these systems to ensure they meet the needs of our clients. Additionally, you will work closely with our team of benefits specialists to provide excellent customer service and support.

📋 Tanggung Jawab Pekerjaan

• Configure, maintain, and troubleshoot benefits systems, including HRIS platforms like Workday and SAP SuccessFactors, as well as benefits administration tools such as BambooHR and Gusto.
• Ensure the accuracy and completeness of benefits data, including enrollment, eligibility, and claims processing.
• Provide excellent customer service and support to clients, addressing their inquiries and resolving any issues promptly.
• Collaborate with cross-functional teams to implement and enhance benefits programs, ensuring compliance with relevant regulations and industry best practices.
• Monitor system performance and identify areas for improvement, implementing necessary changes to optimize efficiency and effectiveness.
• Stay up-to-date with industry trends and emerging technologies, incorporating relevant innovations into the benefits administration process.
• Participate in training and development activities to enhance your skills and knowledge in benefits administration.
• Contribute to the development of best practices and procedures for benefits administration, ensuring consistency and quality across all client engagements.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in benefits administration, with a focus on HRIS platforms and benefits administration tools.
• Proven experience with HRIS platforms like Workday and SAP SuccessFactors, as well as benefits administration tools such as BambooHR and Gusto.
• Strong understanding of benefits regulations and compliance requirements, with a focus on global clients.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Strong problem-solving and analytical skills, with the ability to think critically and creatively.
• Proficiency in English, both written and spoken.
• Knowledge of Indonesian language is a plus.

🛠️ Keahlian

Lowongan Terkait